Aman Tokyo

flywithnych★★★★★★★★★★5.0a month ago

Really nice spa overall. The space is beautiful and very calm, you immediately feel more relaxed when you walk in. Everything was clean and well organized, and the staff were polite and professional without being too much. The treatment itself was good and did the job, nothing mind-blowing but definitely enjoyable. It’s the kind of place you go to unwind and switch off for a few hours, and it delivers on that. Not cheap, but you’re paying for the whole experience and setting. I’d come back.

Ted Ansusinha★★★★★★★★★★1.05 months ago

I was excited to see the Aman Tokyo today and explore it for a future, planned trip with my family. My son and I visited today (we are staying elsewhere on this trip), and thought it would be nice to have some drinks and appetizers in the Aman Lounge (Lobby area) while we visited. Unfortunately, one of the employees asked if he could help us while we were waiting to be seated. I told him we wanted to get some drinks and snacks. He asked for our room number and I told him we were just visiting. He said the lounge was open only to guests staying at the hotel. The website says it is open to guests and non-guests (subject to availability). The lounge was basically empty, but the gentleman did not even say it was subject to availability, he only said in a very firm and unfriendly manner that it was for guests staying at the hotel only. The website should be updated if that is the case. Needless to say, I won’t be planning to stay there in the future. Thank you.

Gio Barone★★★★★★★★★★5.02 months ago

An exceptional stay at Aman Tokyo. The architecture, atmosphere, and attention to detail are truly world-class – calm, refined, and effortlessly elegant. Service was impeccable, striking the perfect balance between professionalism and warmth. One minor detail that felt slightly below the usual Aman standard was the absence or quality of the Pyjamas, which didn’t quite match the otherwise flawless experience. Overall, a remarkable property and without a doubt one of the most impressive stays in Tokyo.

Su Fen Goh★★★★★★★★★★3.08 months ago

Great hard product. Concierge needs big improvement to be useful to guests. To me, Aman's core value prop is absolute peace of mind. Every little life-detail is handled seamlessly so you can truly focus on what matters. I stayed at Aman Tokyo for over a week on a work trip, and the hard product was nothing short of spectacular. The base room is easily among the largest in Tokyo, with an interior design and stunning skyline views that combine to give an incredible sense of the location (a rarity among increasingly bland global chains). It certainly made me *feel* like I was in the heart of a metropolis. The room itself was spacious enough to host a small group comfortably, with a thoughtful seating area and well-curated amenities. Room service was solid and consistently good. Breakfast was an absolute highlight. I stuck with the Japanese set and added fruit on the side. Invited a group of friends over last minute no issues - plenty of seating. After noticing I enjoyed mangoes, the restaurant team began adding a plate of cut mango to my meal every morning without me asking. This is classic Aman intuitive service. The gym was excellent: well-equipped, always quiet, and a joy to use. I was able to keep my routine effortlessly. I also swam three times during my stay, and the pool was similarly serene and uncrowded. The main letdown, however, was the concierge. They mishandled a reservation date and couldn’t secure tables at the high-end sushi spots I requested. I ultimately had to rely on a private concierge service for one reservation and even DM'ed a chef directly on Instagram for another. I was left feeling pretty frustrated having to coordinate all this ahead of my trip. At a lesser property, this would be forgivable, but at a 6-star hotel, where convenience and seamless access are the very things you’re paying for, it’s a serious miss. For me, this was a significant strike against the otherwise stellar experience.

Our_Discoveries5★★★★★★★★★★5.05 months ago

Staying at Aman Tokyo is an exceptional luxury experience that blends the serene Aman resort style with modern Tokyo elegance. The hotel features refined design inspired by Japanese tradition, breathtaking city views, spacious and peaceful rooms, and impeccable service. Every detail reflects exclusivity and calm, making it a perfect choice for travelers seeking privacy and refined luxury in central Tokyo.