Ovolo Woolloomooloo

Tiffany Lau★★★★★★★★★★5.0a week ago

We recently stayed at the suites at Ovolo Wooloomooloo and have had an incredible experience here all round. Here are the most standout qualities about the hotel: 1) First and foremost is the exceptional customer service we received throughout our stay. The reception staff were genuinely warm and helpful. Upon checkin you are personally escorted to your room which was a lovely and nice touch. 2) Integration of modern space while still preserving the cultural heritage of the building. The layout of the upper level suite has a lower level with lounge and kitchenette while there is a separate upper mezzanine for the bed and ensuite. It felt more like a cozy apartment than a cramped basic hotel room. 3) Restaurant staff - special shoutout to Deepa at breakfast who had our coffee and egg orders down pat by the second day and made us feel extremely well looked after. 4) Minibar prices were very reasonable and this is probably the first time I've ever taken from the minibar. 5) Location - whilst not in the heart of Sydney CBD we loved that it was not too far out of the way but also far enough from the hectic hustle and bustle if that's what you're after. The area was quiet and peaceful. 6) And finally what prompted me to leave this detailed review - I emailed the feedback email provided to guests over a few minor items I feel could further elevate guest experience and promptly received a thoughtful and non-AI (as far as I can discern) generated response from the current Managing Director. Here are a few minor feedback I have to an otherwise flawless experience: - A number of fixtures in the room have a matte black finish, which does tend to accentuate dust gathered, especially in the nooks and crannies and the rooms could do with a deep clean, which I appreciate is beyond the scope what what housekeeping staff could realistically achieve for day to day turnover. - Skylight shutters in the suites have to be manually opened and closed with a rod (a minor inconvenience). - The pool table (free to use for restaurant guests) at the bar could do with re-felting (but part of the Australian charm to play on a pool table that's seen its days) In summary from the plethora of positive things I have to say about the Ovolo I feel like they really set the benchmark for what Australian hospitality ought to be.

Fiona L Chui★★★★★★★★★★5.03 weeks ago

We had our small wedding reception at the Ovolo on today last year in 2025. (Sorry we really forgot to put in our good words!) It was an amazing experience and we’re so thankful for all the help the staff gave us. We didn’t have a wedding planner and the hotel staff help put up the welcoming banner and decorated with flowers and lights. The long tables also looked stunning and staff arranged the lighting and put the supplied flowers on. We almost DIY the whole reception and we received really warm and friendly help from the hotel. They were managing our alcohol consumption responsibly and served the wedding cake beautifully. We felt they respected us even it was just a 35 ppl reception. The venue was the “kitchen” and the vibe was great at night with all the lighting. The interior is also quite photogenic and we had some “magazine” feel photo shoots there in the morning of the day as it was raining outside we couldn’t do it outside. Overall it is probably THE BEST venue for small reception, especially if you’re after a more relaxed and warm house party like vibe. P.s. there are various types of seating places for guests and the whole environment is chic and fun.

Mia Levy★★★★★★★★★★4.06 months ago

Ovolo provided a trendy and cosy stay with excellent service. The city views from the room and the comfortable king bed were the highlight of the stay. The free buffet breakfast was a great addition to our stay which included a wide variety of options, cooked fresh with quality ingredients. The waiter and bar staff were very friendly and helpful. Despite being close to the city, we had trouble finding Ubers so we ended up getting a taxi to the airport. Ovolo does offer a shuttle service to the airport, however we were quoted $140. Our taxi fare was $45 which is a good option if you are on a budget. If you don’t like walking far, it’s good to keep in mind the proximity of the hotel to the city centre (about a 20 minute walk) although there are buses. It is a 10-15 minute walk to the trendy cafes and restaurants of Potts Point. We did encounter quite a bit of noise from a nearby pub so earplugs are recommended if you are a light sleeper. The room was clean enough, however the exhaust fan in the bathroom was in good need of a clean. Ovolo is perfect if you aren’t venturing out to the city much and are only staying for a few nights. If you are staying a week or more, a hire car is definitely recommended.

Adrian Covich★★★★★★★★★★5.04 months ago

We had an excellent stay at the Ovolo Sydney! We organised a last minute birthday trip for my wife and daughter. In addition to a fabulous facility and room, the staff were beyond excellent and organised cake to greet us upon entering- such a great surprise and really put the cherry on top of a fantastic stay. I really appreciated the touch by the staff and will recommend this hotel to friends and family.

Sarah Lee★★★★★★★★★★3.02 months ago

Overall my stay was okay. Not great value for the quality of my stay. Housekeeping was lacking. on arrival at the room there was rubbish from the last guest and things from the bathroom weren't there ( bath salts, soap bar). we had to ask several times for them to refill the bath salts and they finally did on day 2. Overall housekeeping wasn't very thorough. Lovely view. Pool was great. Alcohol free drink options were nice, 2 options for mocktails and you could order juice, soft drinks or redbull (I think). I had a nice stay but it wasn't worth the money.