West Side YMCA

Zuzana Varney★★★★★★★★★★1.07 months ago

It has prison vibe, the room, halls, inside the room. Small room, which is ok and even had fridge and safe but the "deluxe double" had metal bunk bed which made noise every time you turned, so not much sleep plus super soft matress. Shower was cold,, it is not that they don't clean the bathroom, they do but people staying there leave hair behind as well as don't flush toilets. The sink tap doesn't work in many of them. Expensive for what it is, we forgo one night, didn't get any money back, and found something double price, but double size and own bathroom and breakfast. We stay in hostel all around the world but this is was the worst we ever been to.

leon patmore★★★★★★★★★★1.0a week ago

Even if you are looking for a cheap alternative to new york accommodation, this is NOT an option you should consider. The state of the accommodation is beyond poor. The bathrooms are borderline unsafe and have holes in the walls. The room floors are covered in dir and have clearly never been cleaned. Additionally, the photos on Agoda and other travel agencies are grossly misrepresenting this property. Avoid even if they pay you to come.

Yana Clawson★★★★★★★★★★1.03 weeks ago

Was not a fan of the mold all over the window, AC, and some on the ceiling. The room was dirty and overall very uncomfortable. I chose this hotel because of the great location and price but that was a big mistake. I had such a terrible time and my sister began to have a reaction to the mold so we decided to switch hotels, and I realized the location is NOT worth it when you can literally take the subway anywhere. Aside from the rooms, the bathrooms smelled like mildew and none of them locked. Multiple times I entered a stall and the toilet was clogged.

Agustina Mariano Wolff★★★★★★★★★★1.04 months ago

I honestly cannot highlight anything positive about our stay. The place was extremely dirty. When we entered the room, there were bugs on the bed and on the walls, not to mention the overall condition of the room itself. I am very disappointed. I understand this is not a five-star hotel, but a place that rents rooms with cockroaches should not be allowed to operate. Regarding the bathroom, it was in the same or even worse condition. The sinks were not working properly and were leaking water from underneath, leaving the entire bathroom flooded. It was impossible to even step inside.

Melissa Nereide★★★★★★★★★★2.07 months ago

This has been one of the worst places I have ever stayed at. We booked a private room with a private bathroom, but the experience was very disappointing. The shower was terrible, there was no hot water, and we had to use the gym showers instead. There were no hair dryers available, not in the bedroom and not even in the men’s gym changing room. My husband had to dry his hair using a hand dryer. There is absolutely no attention to detail. The room felt depressing, almost like a prison cell, we had to move forniture around to make it look more like a room. The bed was very small, which was especially uncomfortable since my husband is 6’4”. Even something simple, like changing the flooring to carpet or something more pleasant, would make a big difference. I’ve stayed in other hostels before, and none of them have been this bad. If you plan to use the swimming pool, make sure to bring a swim cap, or you won’t be allowed in. Also, bring your own shampoo and conditioner, because there isn’t any provided, not even in the gym. The sauna and steam room were decent but not properly cleaned. The staff clearly have no understanding of customer service. When I went to the front desk to ask for information, the person replied to me as if I were stupid just because I didn’t already know the answer. The only good thing about this place is its location, but even that doesn’t justify the $300 we spent for such poor service.