The Marlton Hotel

Jim Jackson★★★★★★★★★★2.02 weeks ago

We booked this hotel for a three-night stay but ultimately checked out after the first night. To the staff's credit, they handled our request professionally and only charged us for the one night we stayed. The biggest issue for us was the size of the room. It was so small that the only practical place to put our luggage was on the limited floor space, which meant having to step over suitcases to move around the bed. We understand that hotel rooms in NYC can be compact, but this felt particularly cramped, particularly for a multi-night stay. The public areas were clean, but they felt dated and in need of updating. The lobby featured several large communal tables, and nearly every time we passed through, people were working on laptops. It had more of a coffee-shop workspace vibe than a comfortable hotel lounge. On the positive side, the breakfast was good, and the service throughout our brief stay was friendly and accommodating. Had the hotel offered more attractive, updated rooms and common areas, we might have been more willing to overlook the very small room size. As it stands, I think this hotel is best suited for travelers who prioritize location and don't mind compact accommodations or somewhat dated public spaces.

Kimberly★★★★★★★★★★5.02 weeks ago

This is a gem of a place! I have not stayed in the hotel rooms, but I absolutely love coming to the gorgeous hotel lobby to have coffee and co-work at the big wooden table in the coffee area. They have it set up so well, so that writers like myself (or anyone) can enjoy the space, alongside guests who are eating in the main restaurant area. I especially appreciate the kindness, hospitality, and positive energy of the people who work here! Chris (one of the servers) is a favorite. He somehow perfectly manages a dozen details at once to keep everything flowing while making each person feel seen, heard, and appreciated. He brings a special energy to the space! The Marlton is very lucky to have him. With so much gratitude for making such a welcoming space for both New Yorkers and visitors.

Monet★★★★★★★★★★4.04 months ago

Convenient location away from the crazy hustle/bustle. Good - comfy bed and pillows, scenic bar and restaurant. Nice that the staff come and give you tap water if you’re working in the lobby. Room to improve - personal preference but didn’t enjoy how cramped the hotel felt. Steep narrow steps to get into the hotel + steep narrow stairwell to the rooms. Not suitable for buggies or children or any mobility issues. Had to wipe down my shower head myself to remove the limescale build up. Room very small but cosy bed made up for it. Staff on front desk helpful. Service at breakfast hit and miss, coffee was consistently made incorrectly. One morning my friend heard a restaurant manager shouting at the staff which isn’t professional or nice. That same morning I separately waited so long to be served I left. Ironically the manager being there ruined the service.

Nimi Ehr★★★★★★★★★★5.03 weeks ago

I love the intimate and moody atmosphere. All the details are spectacular. The penthouse is totally worth it for the views, even with rain, and the soaking tub is great for a little pampering. Overall room is amazing, staff are attentive, and location can’t be beat. 10/10 recommend

Renata Barckley★★★★★★★★★★5.0a week ago

Such a beautiful place and great location in the city. The room was so comfy and pretty and smelled so good. The amenities were great, with the bar and restaurant down stairs with the food being actually good. From the front desk to house keeping everyone was so helpful and sweet. Love this place, will be back