Hotel Gotham

Kirsty Messenger★★★★★★★★★★2.02 weeks ago

Disappointing birthday stay. We returned to our room to find a receipt left on the bathroom floor, which raised concerns that someone had entered the room. The hotel later said this was due to a turndown service, but couldn’t clearly explain how the receipt came to be left there or what had actually been done during the service. While the staff were polite in responding,3 weeks later the overall experience fell well below expectations for what should have been a special occasion and a high standard hotel. Would not stay again or recommend.

Robin Tuffley★★★★★★★★★★5.04 months ago

Yes, this is a lovely smart and trendy venue with all the mod-cons that make this a top class hotel on paper, however the truth is that it's the staff that make this place the wonderful experience it truly is. From the moment our taxi turned up outside the front doors and the concierge grabbed our bags with the biggest welcoming smile, to the lady at the reception desk who just couldn't do enough - true customer service at its best! Well done team, we will be back!

LUCY BRIERLEY★★★★★★★★★★5.0a month ago

From check in to check out the staff were all fantastic. The breakfast we had was delicious, fresh and presented well. We had a few drinks in the bar later on in the evening and although it wasn’t very busy the atmosphere was relaxed and the bar staff were great and made a real effort to create the perfect Old Fashioned cocktail to my taste which I thought was lovely !…the only thing we had a small issue with was the T.V in the room and that we couldn’t figure out how to work it but we didn’t ask so that’s down to us. Also maybe a price list in the rooms would be helpful to guests…all in all a lovely experience and we would definitely stay again !

Martin Doran★★★★★★★★★★4.03 months ago

Food ok, only like warm. Tasting menu. Food bland looking but fairly tasty. Vegetarian dish served not as the menu provided. Vino Verde and Sangiovese wines 🍷 superb Would not eat there again..

PKA Highlights★★★★★★★★★★4.03 months ago

We recently stayed at Hotel Gotham for our anniversary earlier this week and chose the Inner Sanctum with Wonderwall (Room 213). On first impressions, the hotel immediately stood out — it’s very different from the usual hotels we tend to stay in. The decor is bold, dark and moody, full of character and unique features, which was a nice change. Our room was spacious, though the layout felt slightly unusual and we did think an additional wardrobe was supposed to be in the room but looked like it was removed, it could have definitely done with another wardrobe. We loved the dramatic design, however the air conditioning and overall room circulation weren’t the best, which made the space feel slightly stuffy at times. We were drawn to the Wonderwall feature expecting a projector-style experience, but it felt somewhat underwhelming. The image visibility wasn’t as clear as expected and appeared slightly damaged. That said, the main TV was a great size for the room and worked perfectly. We were also slightly surprised that the minibar wasn’t included, particularly as we’ve stayed at Dakota Hotel at a similar price point where the full minibar was complimentary despite it being a four-star property. Given Hotel Gotham’s five-star status, we perhaps expected a similar touch. However, the room was well stocked with essentials, and the bathroom amenities were excellent, we especially loved the scent of the toiletries, which added to the overall luxury feel. Although we didn’t use room service, the menu looked varied and arguably stronger than Dakota’s offering. We really enjoyed visiting Club Brass, which was beautifully decorated, clean, and added an exclusive feel to the stay. We didn’t dine at Honey Restaurant on this occasion as we fancied something different, but would consider it next time. We also really appreciated the thoughtful anniversary gesture on arrival, thank you to the team for making the occasion feel special. Overall, we thoroughly enjoyed our first stay at Hotel Gotham. It’s in a fantastic central location, full of personality, and we would definitely return — perhaps to try a different room category next time.