Saddle

Michelle B★★★★★★★★★★4.02 weeks ago

The food was very good but the service was off. They brought the amuse bouche before they brought us the menu. They were too slow and unorganized and the waiters appeared to be a bit nervous. They would bring the dishes without explanation and you could tell the waiters didn’t care about us, no engagement or conversation. It wasn’t until I told them we were in a rush that they actually brought the dishes on time. This is not the type of service I would expect from a Michelin establishment. As I said, the food was good. We enjoyed every dish particularly the peas and squid, the white garlic soup and the fish was phenomenal. If only they improved their service quality!

Livingbysharing★★★★★★★★★★1.03 weeks ago

The amuse-bouche had such a repulsive fishy smell that I wanted to spit it out, but I forced myself to swallow it. The food was so salty and greasy that it didn't suit my palate at all. When I bit into the pork jowl, the saltiness and the greasy fat were so overwhelming that I couldn't stand it and had to spit it out this time. ​I felt so bad that I just walked out without eating the rest of the meal. The wine pairing was tasteless, and they only poured a tiny sip, which was very disappointing. Our table waiter didn't pay any attention to us, even though all the other staff members were very kind.

Serena Chen★★★★★★★★★★2.05 months ago

The staff is very well trained and very professional. But still, Saddle Madrid was a huge letdown! The tasting menu was €185 per person, totaling 8 dishes including dessert. Each dish, including sauce and plating, was no bigger than the palm of my hand, and I was still hungry when we finished. More importantly, every single dish was extremely salty. After the third dish, I told the waiter to use less salt for the rest, but it was still salty! After 5 "tiny" appetizers, the main course finally arrived: "Catch of the day," which was a small piece of grilled grouper. Seriously, no bigger than the palm of my hand! And to top it off, the fish was bitter, and the sauce poured over it was flavorless... At that point, I didn't want to make any more requests. After the main course came a raviolo (Italian dumpling). The dumpling wrapper was half-raw (hard and thick), filled with mushrooms, and incredibly salty. Every single dish used mayo; maybe this chef couldn't design a menu without mayo? The problem is, does this restaurant really deserve a Michelin one-star price tag of €185?

Yanne★★★★★★★★★★5.03 months ago

A truly wonderful place. The service is always impeccable and the food was on par with our expectations, very tasty. Not pictured are our cocktails which were beautiful and delicious.

Rich Miner★★★★★★★★★★3.07 months ago

Michelin star restaurants have it a bit hard as you come in with high expectations. We tend to appreciate really good food and we don't really need much pomp/ceremony. The food was solid not amazing. The best dish was a blue lobster tail served in a delicious broth with a bit of spice and some crisp vegetables garnishing it. It had a second portion which was lobster ravioli which were not as remarkable. The next best dish was the simple wide pasta with a butter sauce and fresh white truffles, but the truffles get most of the credit, the texture on the pasta was a bit uneven. The staff was just a bit too visible and not 100% on their game, a few times my place settings were put down backwards (spoon and knife on the wrong side) not a big deal but just a silly thing for a Michelin ⭐ restaurant to get wrong. The biggest disappointment was the main course. We ordered the Sole Meunière for two. While attempting to plate it table side, the server struggled as the fish was not fully cooked and was not coming off the bone. She finally had to apologize and take it back to get it further cooked. It returned a while later - already plated and just luke warm. A pretty disappointing presentation vs hot off the bone from the sizzling plan. The deserts were quite good, I am an excellently prepared souffle. So a few good dishes and a few big kisses, not up to the standard we expected and no apology on the main course other than a very frustrated seeming server.