Generator Madrid

Sophia Lin★★★★★★★★★★5.03 months ago

Generator is a lively and cheerful place. It worth every penny you spend . The staff is also fabulous. Jesús is one of a kind! He helped me find the flight delays and also discovered that the wireframe pendants lamps at the breakfast area are from Vibia Wireflow Collection designed by Arik Levy! Thank you for making the stay unforgettable. Hope next time to use the jacuzzi.

Eibhlin Kelly-Lyth★★★★★★★★★★2.03 weeks ago

I’ll start by saying that the location is great; it’s very central and you can walk to most tourist spots. I also only stayed there two nights and didn’t go to the rooftop bar or their events which I’m sure would’ve been fun. My main qualm however is that on my second night I was woken up to my bed shaking as the man in the bunk below me was masturbating. Obviously, this is not the fault of the hostel or the staff, but, when I was checking out I told the male receptionist who laughed and said “it happens.” The female receptionist looked concerned and apologised. She told me when that happens that I should let them know. I didn’t really have a response because that was me, letting them know. Then they sent me on my way with no follow up. It felt like a weird response and I was surprised a chain hostel like this doesn’t have policies in place for sexual deviance. It reminded me why I usually only book female dorms; the only reason I didn’t this time is because it was more expensive. I don’t want this to come across as a complaint towards the staff. They were kind and informative throughout my stay. I think management just hadn’t equipped them with any plan for a complaint like mine. Some other issues included the very shallow pillows, a lack of places to work or relax, no kitchen, and large school groups that took up the lobby as there was no space for them. It didn’t feel like a hostel where you could make friends or relax but more just a place to sleep and immediately leave.

Nada Elamani★★★★★★★★★★5.02 months ago

I loved this place! And the staff is so nice and welcoming. Queenie helped us so much with event details. Eli and Ricky were sooo sweet and welcoming at the bar and Giancarlo was very attentive. I’ll for sure be back, I had so much fun at the rooftop and bar !! Queenie was by far my favorite, she helped us a lot because our Spanish wasn’t so good !

Mutya Javier★★★★★★★★★★5.0a month ago

The level bar, good ambiance, good music, nice staff, Mhel and Victor was accommodating with a nice vibes. They recommended the pizza and it was a bomb! Shout out to Cristina from the kitchen! Alma from reception has a beautiful smile. Over all, it was a nice visit. Generator Madrid and level bar is highly recommended and we will definitely back!

Olivia Smith★★★★★★★★★★5.07 months ago

This place was great! All the staff was very kind and helpful. I highly recommend adding the breakfast to your stay. The breakfast was delicious with a wide variety of food and drinks. Amalia was super helpful with getting us everything we needed and she was really quick to bring out more dishes and swap out foods that had been finished! It was a great way to start our day each day!