The Ritz-Carlton, Dubai

Nora NourEldin★★★★★★★★★★5.02 weeks ago

We stayed here for a weekend a few weeks ago, and I’ve been meaning to share my experience ever since. We had an absolutely wonderful stay and enjoyed every moment. What truly made the experience special was how friendly and welcoming everyone was throughout the resort. A few team members stood out in particular. Lance, from the pool area, was incredibly attentive and helped make our pool experience exceptional. Ivan, who assisted us at breakfast, was also fantastic. He was warm, friendly, attentive to everyone at our table, and even went the extra mile to make my coffee just the way I liked it. I’d also like to recognize the wonderful staff member at the kids’ club, although unfortunately I can’t remember her name. What stood out most was that we arrived a little before opening time, and instead of turning us away, she warmly welcomed us in. I’ve had the opposite experience elsewhere, so her kindness and flexibility were greatly appreciated. The food was excellent, and we were very impressed with the quality and variety. My only suggestion would be to offer more options for children’s meals, especially since the dining was à la carte. Overall, it was a fantastic stay, and I would happily return in the future. Highly recommended!

Monika Drinčević★★★★★★★★★★5.03 weeks ago

While we are still relaxing by the pool and enjoying every moment of our stay, we felt it was the perfect time to share how truly wonderful our experience at this hotel has been. From the very first moment, we felt welcomed, comfortable, and genuinely cared for. We are incredibly grateful to every single person working at the hotel for creating such a warm, relaxing, and positive atmosphere that makes guests feel completely at home. Our room has everything we could possibly need, and we were so pleasantly surprised by the beautiful welcome treats — the fresh fruit and delicious cakes were such a thoughtful and lovely gesture that immediately made our arrival feel special. The pools are spotless, beautifully maintained, and perfect for both relaxation and family fun. We especially appreciate how many activities and entertainment options there are for children, which makes this hotel an amazing choice for families. One of the most creative and heartwarming ideas was the stamp collecting activity across the different hotel facilities. Our child absolutely loves collecting stamps from the various locations and was so excited about the reward at the end. It is such a thoughtful way to make children feel engaged and included, and it creates beautiful memories for the whole family. We have also completely fallen in love with our little terrace, where we spend peaceful mornings enjoying our first coffee of the day. Those quiet moments, combined with the beautiful surroundings and relaxing atmosphere, have honestly become one of our favorite parts of this vacation. Everything here feels carefully designed to make guests feel happy, relaxed, and special. The attention to detail, kindness of the staff, cleanliness, comfort, and overall atmosphere truly deserve the highest praise. Thank you once again to the entire hotel team for making our stay so memorable. We are genuinely enjoying every second here and already know that these will be memories we will talk about for a very long time.

Sanah★★★★★★★★★★5.03 weeks ago

Lovely hotel. Went for afternoon tea. Lovely service and food options. My friend is a vegetarian and they had great options for her. Most places don't have great vegetarian optins in afternoon teas so we were really happy with these. The teas were delicious! Nice ambience. Would highly recommend.

D Glyn★★★★★★★★★★5.03 weeks ago

We had afternoon tea at the Lobby Lounge and had such a lovely experience. A special thank you to Simran, who was incredibly attentive, thoughtful, and genuinely caring throughout our visit. Her attention to our preferences and willingness to go the extra mile really stood out. The service felt warm, personal, and sincere, which made the afternoon even more enjoyable. Thank you, Simran, for your kindness and excellent hospitality.

Stepan Yuschishin★★★★★★★★★★5.02 months ago

Great stay at The Ritz-Carlton Dubai. Service is the strongest part — the team is genuinely flexible and actually listens. That makes a real difference. The hotel itself leans towards classic luxury — calm, spacious, predictable in a good way. If you’re looking for a relaxed resort vibe, it delivers. At the same time, I recently stayed at The Abu Dhabi EDITION, which feels more modern and intentional — like every detail is designed to shape a certain mood. Ritz is different: more traditional, less focused on making a design statement. One thing I would improve: the corridors could benefit from a more refined scent. On my floor it felt a bit flat, slightly dated. A stronger signature fragrance would elevate the overall experience quite a bit. For me personally, lounge access is one of the key parts of the Bonvoy experience. I understand it’s currently unavailable, but it does remove a noticeable part of the premium feel. Overall — a very solid stay, mainly because of the service.