Hotel Okura Amsterdam

Chiara Viali★★★★★★★★★★5.03 months ago

I recently stayed at this hotel through my agency and was blown away by the incredible level of hospitality. While the property itself is stunning, what truly sets this place apart is the staff. A special thank you goes to the Front desk Manager Lynmar , who was incredibly kind and professional. He went above and beyond to ensure my stay was perfect, showing a level of dedication to guest satisfaction that is rare to find. Thanks to his attentiveness and care, this was one of the best hotel experiences I’ve ever had. I highly recommend this hotel to anyone looking for excellent service and a truly welcoming atmosphere.

shahroukh mousavi★★★★★★★★★★5.05 months ago

I stayed at this hotel on December 26 and 27, 2025. It is one of the tallest hotels in Amsterdam and a relatively new building, with a spacious lobby and large, clean rooms. The hotel is conveniently located near public transportation, with easy access to both metro and tram lines. It is also well positioned between the airport and the city center. One of the main reasons I recommend this hotel is the quality of the staff, especially the reception manager. Despite an issue caused by another guest, he took the situation seriously, checked everything carefully, and did his best to ensure we received proper service. Breakfast was generous, with a wide variety of options, and the dining area was very clean. Overall, I had a positive experience and would choose this hotel again in the future. I would also recommend it to others.

L Walrath★★★★★★★★★★5.02 months ago

We really enjoyed this hotel. It’s not in the center of Amsterdam but it is walkable to De Pijp, and nearby restaurants. The 12 tram makes a lot accessible too. We had a junior suite which was comfortable for 3 adults. Recommend the breakfast buffet. The fitness facility is perfect for families also. Notably, we accidentally left a couple items behind and the hotel notified us and promptly shipped the items back to us. I’ve never had follow up like that before - 5 ⭐️ service

Sam Gammon★★★★★★★★★★3.02 weeks ago

Room service gave my partner food poisoning. They won’t even refund the meal. Room was incredibly loud (construction), which, to their credit, they fixed. Great spa and lovely breakfast. Despite this, I probably would not stay here again.

Jai Mirpuri★★★★★★★★★★5.03 months ago

My stay at Hotel Okura Amsterdam was nothing short of exceptional—truly one of the finest luxury hotel experiences I’ve ever had. From the very moment you walk through the doors, you can feel the commitment to excellence. Every detail is thoughtfully considered, and the level of service is simply top notch. A very special shoutout to Lynmar, who went above and beyond to ensure my stay was as comfortable and seamless as possible. His professionalism, warmth, and genuine care did not go unnoticed. He is an incredible asset to the hotel, and I sincerely hope to see him rise through the ranks to a leadership position—he absolutely deserves it. The rooms were stunning, offering breathtaking panoramic views of Amsterdam that made every moment feel special. Cleanliness was impeccable, with attentive turndown service twice daily that kept everything pristine. Breakfast each morning was fresh, abundant, and truly indulgent—a perfect way to start the day. Another standout highlight was the rooftop bar, where the bartenders crafted not just drinks, but an unforgettable experience with their skill and hospitality. The spa club was also one of the most amazing experiences of my stay. The pool and hot tub were incredibly relaxing, creating the perfect escape after a day in the city. From the moment you enter, the reception team ensures everything is taken care of—providing towels, robes, and slippers so you can fully unwind without a single worry. All in all, I couldn’t have asked for a better place to stay in Amsterdam. Hotel Okura sets the gold standard for luxury, service, and attention to detail. I will absolutely be returning.